Refund policy
Digital Download Instructions and Policy
Thank you for purchasing digital products from Plan and Blossom. Please read the following instructions on how to download your files and important information regarding your purchase.
File Availability: Once your purchase is completed, the digital files you've ordered will become available for download via email.
We will send you an email containing the download link(s) for your purchased files. Please allow a few minutes for the email to arrive in your inbox. If you don't see the email, please check your spam or junk folder.
Downloading the Files: To download your digital files, follow these steps:
1. Click on the provided download link(s) in the email you received.
2. Your web browser will open a new tab or window, displaying the download page.
3. On the download page, click the "Download" button or link associated with each file you wish to download.
4. The file(s) will begin downloading to your computer or device. Please note that the download speed may vary depending on your internet connection.
5. Once the download is complete, you can locate the file(s) in your computer's designated download folder or the folder you specified during the download process.
Assistance and Support: If you encounter any difficulties during the download process or have any questions regarding your purchase, please don't hesitate to contact us through https://planandblossom.com/pages/contact and our support team will be glad to assist you.
Refunds and Returns: As digital products, our files are non-returnable and non-refundable. Since the nature of digital downloads makes it impossible to retrieve a product once it has been accessed, we do not accept returns or issue refunds for digital purchases. Please ensure that you review all product details and compatibility requirements before making your purchase.
We strive to provide premium digital products and outstanding customer service. If you have any concerns or need further clarification, please contact us, and we'll be more than happy to assist you.